Got a question?
Frequently asked questions
We've gathered everything important about booking, transfer and security. Didn't find your answer? Call us - we're available 24h.
How do I book parking?
You can book online via the form on our site or by phone at +48 507 507 593. Both options are quick and paperwork-free - just your dates, contact details and licence plate.
Can I cancel my booking?
Yes. Cancellation is free. If your plans change, just let us know - we'll adapt to your needs.
What if my flight is cancelled or the departure time changes?
No problem. Let us know about the changes right away - instead of cancelling, you simply change the date or time.
Will my car be safe?
Yes. The lot is fenced, lit and monitored 24 hours a day, and guarded. You get your car back exactly as you left it.
Is the parking guarded?
Yes - the area is under constant, round-the-clock security and monitoring. Every vehicle is supervised throughout its stay.
Can I add extra protection for my car?
Yes. We recommend additional insurance that comprehensively protects against unexpected events and removes your financial liability for repairs.
Is the airport transfer charged extra?
No. The free transfer to and from the airport is always included in the parking price - no hidden costs.
What are the transfer hours?
We run transfers 24h. We'll pick you up at night or early morning too - we adjust to your flight time.
How long is the ride from the parking to the airport?
The lot is just 5 minutes from Chopin Airport, and the van ride usually takes 8-10 minutes. We drop you right at the entrance of terminals A and B.
How do I get from the airport back to the parking?
After collecting your luggage, just call our office. The driver will head to terminal A or B right away - any time of day or night.
Is it worth booking parking in advance?
Absolutely. With heavy traveller traffic, booking ahead guarantees a spot and removes the stress right before your flight.
What are the parking opening hours?
The parking and staff operate around the clock, 7 days a week. We adjust our hours to the customer's needs.
Are there any charges beyond parking?
No. The price covers the stay and a free round-trip transfer. Only optional services you choose yourself are charged extra.
Do I get a price guarantee when booking in advance?
Yes. The price at the time of booking is guaranteed - you always pay the same, whatever the date.
How much does the parking service cost?
The price depends on the length of stay and the chosen package (Standard or VIP). We offer competitive rates, much lower than parking at the airport. See the full breakdown in the pricing.
Where does pickup take place after landing?
We pick you up at terminals A and B - we'll agree the exact spot by phone after you land.
How far is the parking from the Chopin Airport terminal?
The lot at Aleja Krakowska 48/52 is right next to the airport - about a 6-minute drive from the terminals.
Is the entrance signposted and easy?
Yes. The entrance is from the main street - Aleja Krakowska - so you won't get lost in side streets. The area is wide and easy to park in.
Are transfers made immediately after arriving at the parking?
Yes. Once you've parked, we take you to the airport right away - no waiting for a group, we serve you individually and on time.
Still have questions? Call us
Book online in a minute or call us. Fast, no paperwork and always the same price.